triAV BV provides high quality products and services.

triAV does work! What we stand for. Nevertheless it is possible that a product does not meet factory specifications. This can occur with the initial delivery of the products within the manufacturer's prescribed deadline. Besides that it is possible that damage to the product not working properly.

Therefore, our professional service technicians 24 hours a day. 7 days a week ready.
Accessibility and service is our priority!
In all cases described, we will try to harm you as soon as possible to resolve. You can use our service RMA form.

RMA form

Please complete the RMA form to indicate clearly what your complaint contains and click send. You always will receive an acknowledgment of receipt via email within 2 working days.
For each brand there are several next steps:

Philips
• You will receive the acknowledgment an RMA number from us within the acknowledgment of receipt.
• Once we have registered this number for you or us, we or  Philips ecare will contact you to make an appointment
• Your defective device will be picked up and brought back after repairs
• Consider a repair period of at least two weeks

LG
• Within 48 hours after the acknowledgment of receipt you will receive of an RMA number from LG 
• After LGs registration of this numbe you will be contacted by LG CE Repair to make an appointment
• Your defective device will be picked up and brought back after repairs
• Consider a repair period of at least two weeks

Samsung
• Within 48 hours after the acknowledgment of receipt you will receive of an RMA number from Samsung Selectro
• After Samsung Selectro registrated this number you will be contacted by Samsung Selectro to make an appointment
• Your defective device will be picked up and brought back after repairs
• Consider a repair period of at least two weeks

Product details

Complaint

triAV bv
Bedrijventerrein “De Flier”
Sindelererf 9
3861 PW Nijkerk


T: +31 33 844 3830
E: info@triAV.nl


Call us to make an appointment
+31 33 844 38 30     070 270 370Tel BE: (15 ct per minuut)